Patient Satisfaction
King Edward VII’s Hospital is committed to consistently delivering the highest standards of personalised, patient-centred care.
As a quality-driven organisation, your safety is our number one priority, and your physical and emotional needs are considered every step of the way at what can be a vulnerable period in your life.
We believe every patient should be treated as an individual and we have a ‘no-compromises’ attitude when it comes to making your stay as safe and as comfortable as possible.
As well as our inpatient and outpateint surveys, you can also find King Edward VII’s Hospital reviews on our Doctify profile.
98%
Patients said they would either be 'Extremely likely' or 'Likely' to recommend.
97%
Patients told us that their overall quality of care was either 'Good' or better.
98%
Patients rated their welcome at reception as 'Good' or better.
98%
Patients rated their overall opinion of nursing as 'Good' or better.
99%
Patients rated their overall opinion of the Consultant as 'Good' or better.
98%
Patients said 'Yes, always' when asked if they were treated with respect and dignity.
99%
Patients rated their overall opinion of catering as 'Good' or better.
97%
Patients answered 'Yes, definitely' when asked if they were involved as much as they wanted in decisions.
97%
Patients rated their overall opinion of accommodation as 'Good' or better.
Inpatient feedback
We love reading the comments left by patients in our satisfaction surveys, and we are delighted to share a selection of our favourites from May 2024:
“ From the moment I entered the hospital, until post surgery, everything was of an exceptional standard. All staff were professional, attentive and took time to explain everything.
“ Excellent care. All the staff I met, with no exception, were very lovely. I felt 'heard' and, given the intimate nature of my operation, my dignity was respected at all times.
“ found all the staff knowledgeable and helpful and wasgiven all the information I needed. My room was very clean and welcoming and the meal after my procedure was delicious. I have only praise from my experience a King Edward VIIhospital.
“ Staff were very friendly and helpful. Went above and beyond to make me comfortable in time of pain, and was very well looked after. That’s including the doorman, the nurses and all thestaff in the surgery room.
“ Having experienced several private hospitals, I felt this one was the best. All your staff from nurses to cleaners were extremly friendly.